Welcome to The Royal Punch. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our embroidery digitizing, vector art, and custom patches services.

Information We Collect

• Personal Identification Information: Name, email address, phone number, mailing address.
• Business Information: Company name, industry, business address.
• Order Details: Artwork files, design specifications, and any other information related to your orders.
• Payment Information: Credit card details, billing information.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

How We Use Your Information

• Provide and improve our services.
• Process your orders and transactions.
• Communicate with you about your orders, designs, and account.
• Send promotional materials, newsletters, and other marketing communications.
• Customize and enhance your experience on our website.
• Respond to your inquiries and provide customer support.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Using secure servers and encryption for sensitive data.
• Regularly updating our software and systems to protect against vulnerabilities.
• Restricting access to your personal information to authorized personnel only.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: orders@theroyalpunch.com
• Phone: (440) 647-8406
• Address: 27445 Pineview Dr, Westlake, Ohio, USA

Thank you for choosing The Royal Punch. We value your privacy and are committed to protecting your personal information.